Help Center/ Billing Center/ FAQs/ Resource Packages/ Why Was My Pay-per-Use Usage Not Deducted from My Resource Package?
Updated on 2025-03-24 GMT+08:00

Why Was My Pay-per-Use Usage Not Deducted from My Resource Package?

The possible causes are as follows:

  • The specifications of your resource package do not match those of your pay-per-use products.
  • There are resettable resource packages and non-resettable resource packages. The details are as follows:
    • Resettable resource packages: The start and end time of resource consumption is not within the effective and expiration time of the reset period of the resource package.

      For example, a resource package billed by traffic is reset by day. Its validity period ranges from 2025-03-17 09:00:00 to 2025-04-18 16:00:00. The reset time is 16:00 every day.

      Scenario

      Resource Consumption Started

      Resource Consumption Ended

      Usage Deducted from Resource Packages

      1

      2025-03-17 17:00:00

      2025-03-18 15:00:00

      Yes

      2

      2025-03-17 15:30:00

      2025-03-18 18:30:00

      No

    • Non-resettable resource packages: The period from the start of resource consumption to the usage deduction does not overlap with the validity period of the resource package.

      For example, a resource package billed by traffic is not resettable. Its validity period ranges from 2025-02-18 09:00:00 to 2025-03-18 16:00:00

      Scenario

      Resource Consumption Started

      Resource Consumption Ended

      Resource Usage Deducted At

      Usage Deducted from Resource Packages

      1

      2025-02-18 06:00:00

      2025-02-18 07:00:00

      2025-02-18 08:30:00

      No

      2

      2025-02-18 08:30:00

      2025-02-18 09:30:00

      2025-02-18 10:15:00

      Yes

      3

      2025-02-18 09:00:00

      2025-02-18 10:00:00

      2025-02-18 11:15:00

      Yes

      4

      2025-03-18 15:00:00

      2025-03-18 16:00:00

      2025-03-18 16:30:00

      Yes

      5

      2025-03-18 15:30:00

      2025-03-18 16:30:00

      2025-03-18 17:00:00

      Yes

      6

      2025-03-18 16:00:00

      2025-03-18 16:30:00

      2025-03-18 17:00:00

      No

  • Your resource package is applicable to different regions from your pay-per-use products.
  • Your resource package belongs to a different enterprise project from your pay-per-use products.
  • Your resource package uses a different billing factor from your pay-per-use products. For example, you have purchased an OBS traffic package, but your pay-per-use products are billed by the number of requests.

In these scenarios, the resource package you purchased do not match your pay-per-use products, so you need to purchase a matching resource package.