Help Center/ Domain Name Service/ FAQs/ Website Access Failures/ Why Can't I Access the Website Even Though the Domain Name Has Been Resolved?
Updated on 2023-06-15 GMT+08:00

Why Can't I Access the Website Even Though the Domain Name Has Been Resolved?

Website access is performed at two necessary phases. Figure 1 shows process for accessing a website.

Figure 1 How DNS routes Internet traffic to a website

The process consists of two phases:

  • Phase 1: The DNS server translates the domain name into the IP address of the web server and returns the IP address to the client.
  • Phase 2: The client accesses the web server using the IP address, and the web server returns the desired content.