CDR Download and Recording Backhaul Integration Solution

CDRs and recording files generated by the CEC are stored on cloud resources. This solution can be used to dump CDRs and recording files on cloud resources to the local PC.

CDR download and recording backhaul can be implemented using the basic functions of the CEC, or customized based on interfaces.

Figure 1 CDR download and recording backhaul integration solution

CDR and recording file download is implemented by the CC-FS module of the CEC. The CC-FS module provides interfaces for enterprises to periodically obtain CDR and recording files.

Currently, only voice files and agent operation bill files can be downloaded in the CEC.