Help Center/ Data Express Service/ FAQs/ Operations/ Can I Cancel a Submitted DES Order?

Updated on 2022-06-13 GMT+08:00

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Can I Cancel a Submitted DES Order?

For disk-based DES, when you have created your order, but have not sent your disk to a Huawei data center, namely, the service order status is Disk to be sent, you can cancel your order.
For Teleport-based DES, when you have created your order, but the Teleport has not been sent, namely, before the service order status turns into Device to be sent, you can cancel the service order.

Parent topic: Operations

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