- What's New
- Service Overview
- Getting Started
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User Guide
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Detailed Instructions on Using Teleport
- Process
- Logging In to DES Console
- Creating a Bucket
- Creating a Teleport-based DES Order
- Receiving Teleport and Connecting Cables
- Copying Data
- Downloading and Importing the Signature File
- Powering Off and Packing Teleport
- Sending Back the Teleport
- Starting Data Transmission
- Viewing Data Transmission Results
- Detailed Instructions on Using Disks
- Managing DES Orders
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Detailed Instructions on Using Teleport
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FAQs
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About the Service
- What Is DES?
- What Are the Advantages of DES Over the Internet in Data Transmission?
- What Are the Scenarios to Which DES Is Applicable?
- In What Conditions Is DES Recommended?
- Is the Data Volume Limited for DES?
- Where Is Data Uploaded by DES Stored?
- What Information Is Contained in the DES Transmission Report?
- What Are the Requirements for Disks by Disk-based DES?
- What Is Teleport?
- In What Conditions Is Teleport Recommended?
- What Are the Advantages of Teleport-based Transmission?
- What Is the Storage Capacity of a Teleport?
- What Is the Difference Between the Source Data Parameter and teleportshare?
- Can DES Provide Data Export Service?
- How Long Does It Take to Ship a Teleport?
- How Long Does It Take for My Data to Migrate to Huawei Cloud After I Have Created a DES Order?
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Operations
- How Do I Subscribe to DES?
- Why Do I Need to Create OBS Destination Buckets When Using DES?
- Can I Post Several Disks with One Service Order?
- Can I Cancel a Submitted DES Order?
- How Do I Use a Teleport?
- In What Conditions Will I Be Notified by SMS Text Messages?
- How Can I Start Uploading Data After My Disk or Teleport Has Been Mounted?
- Does the Data Directory Structure Change After Data Is Uploaded to OBS Using DES?
- What Can I Do if the Device Is Damaged During DES Delivery?
- For Disk-based DES, How Do I Send a Disk?
- In Which Statuses Can a Service Order Be Modified?
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Service Order Status
- How Can I Obtain the Status of a DES Service Order?
- What Are the Possible Statuses of a Disk-based Service Order?
- What Are the Possible Statuses of a Teleport-based Service Order?
- What Does Disk to be sent Mean?
- What Does Expired Mean?
- What Does Service order canceled Mean?
- What Does Access key (AK/SK) to be entered Mean?
- What Does Data transmitting Mean?
- What Does Disk to be sent back Mean?
- What Does Transmission failed Mean?
- What Does Order under review Mean?
- What Does Preparing device Mean?
- What Does Disk to be sent Mean?
- What Does Sending to user Mean?
- What Does Sending to Huawei Mean?
- What Does Staff signed Mean?
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Security
- How Does DES Prevent Data from Being Stolen?
- How Does DES Ensure Data Security?
- What Is the Anti-Misoperation Mechanism of DES?
- What Is the Function of a Signature File?
- How Can I Obtain a Signature File?
- What Is the Content of a Signature File?
- Do I Need to Post the Signature File Along with the Disk or Teleport?
- Can Background Management Personnel Obtain My Data?
- How Does Teleport Ensure Data Security?
- How Does HUAWEI CLOUD Handle the Storage Media Used for Migration After Data Is Uploaded to HUAWEI CLOUD?
- Service Tariff
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About the Service
- Glossary
- General Reference
Show all
Copied.
What Does Transmission failed Mean?
For a disk-based service order, you need to enter the AK/SK to start uploading data. If the verification fails, the service order status will become Transmission failed.
If Transmission failed appears, rectify the fault based on actual conditions and re-upload the AK/SK. Possible situations resulting in Transmission failed are listed as follows:
- Wrong AK/SK
- Inconsistency of disk directory information between the service order and the disk
Solution: Modify disk directory information in the service order to be consistent with that of the disk.
- Signature file of the disk not saved in the root directory
Solution: Huawei data center administrator will contact you and post your disk back. You need to save the signature file under the root directory as required before you post the disk again.
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