Updated on 2022-07-12 GMT+08:00
How Do I Submit a Service Ticket?
- Log in to the management console.
- In the upper right corner, choose Service Tickets > Create Service Ticket.
Figure 1 Service Tickets
- Choose More Products, and click Direct Connect under Network.
Figure 2 Direct Connect
- Select the service ticket type.
Figure 3 Select SubtypeWhen you submit a service ticket, selecting a ticket type can accelerate problem handling.Figure 4 Ticket types
Parent topic: Product Consultation
Product Consultation FAQs
- What Are the Network Requirements for Connections?
- What Are 1GE and 10GE?
- What Locations Are Available for Direct Connect?
- Is BGP Routing Supported in Direct Connect?
- What Is Full-Service Installation Statement?
- How Do I Submit a Service Ticket?
- What Are the Network Latency and Packet Loss Rate of a Connection?
- Are the Uplink and Downlink Bandwidths of a Direct Connect Connection the Same?
- What Do I Do If I Select the Wrong Carrier When Creating a Connection?
- How Can I Change the VPC Associated with My Connection?
- What Are IP Addresses for Interconnection in Direct Connect?
- How Do I Configure BFD for a Connection?
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