Help Center> Direct Connect> FAQs> Popular Questions> How Do I Submit a Service Ticket?
Updated on 2022-07-12 GMT+08:00

How Do I Submit a Service Ticket?

  1. Log in to the management console.
  2. In the upper right corner, choose Service Tickets > Create Service Ticket.
    Figure 1 Service Tickets
  3. Choose More Products, and click Direct Connect under Network.
    Figure 2 Direct Connect
  4. Select the service ticket type.
    Figure 3 Select Subtype
    When you submit a service ticket, selecting a ticket type can accelerate problem handling.
    Figure 4 Ticket types

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