Updated on 2022-07-12 GMT+08:00
How Do I Submit a Service Ticket?
- Log in to the management console.
- In the upper right corner, choose Service Tickets > Create Service Ticket.
Figure 1 Service Tickets
- Choose More Products, and click Direct Connect under Network.
Figure 2 Direct Connect
- Select the service ticket type.
Figure 3 Select Subtype
When you submit a service ticket, selecting a ticket type can accelerate problem handling.Figure 4 Ticket types
Parent topic: Popular Questions
Popular Questions FAQs
- What Are the Network Requirements for Connections?
- What Locations Are Available for Direct Connect?
- How Do I Select a Carrier When Purchasing a Connection?
- How Will I Be Billed for Direct Connect?
- How Do I Submit a Service Ticket?
- How Do I Test the Network Connectivity Between a Location and the Cloud?
- What Do I Do If I Select the Wrong Carrier When Creating a Connection?
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