Help Center/ Data Admin Service/ FAQs/ Managing connections/ What Should I Do If I Can't Connect to My DDM Instance?

Updated on 2023-12-07 GMT+08:00

View PDF

What Should I Do If I Can't Connect to My DDM Instance?

Error message: User has no databases

Error cause: The DDM account has not been associated with any schema.

Solution: On the DDM instance basic information page, choose Accounts in the navigation pane on the left and associate the DDM account with the required schema.

Parent topic: Managing connections

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot