Help Center/ Data Admin Service/ FAQs/ Managing connections/ What Should I Do If I Can't Connect to My RDS for PostgreSQL Instance?

Updated on 2023-12-07 GMT+08:00

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What Should I Do If I Can't Connect to My RDS for PostgreSQL Instance?

Error message: FATAL: Invalid username/password,login denied.

Error cause: The username or password of the RDS DB instance is incorrect.

Solution: Check whether the username or password is correct. If you are not sure, view the username and reset the password on the RDS console.

Changing the password may affect services.

Parent topic: Managing connections

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