Help Center>
Cloud Server Backup Service>
FAQs>
About Pricing>
Why Am I Charged in Pay-per-use Mode Although I Have Purchased Resource Package?
Updated on 2022-02-22 GMT+08:00
Why Am I Charged in Pay-per-use Mode Although I Have Purchased Resource Package?
Possible causes are as follows:
- Function and storage packages are not purchased together. If only the function package or the storage package is purchased, the pay-per-use billing mode still takes effect.
- Both function and storage packages are purchased but the actual use exceeds the specification of either kind of the purchased resource packages.
- The resource package has expired and is not renewed in time.
You need to check you actual use and find the real cause. If you still have any questions about the billing, contact the customer service personnel.
Parent topic: About Pricing
About Pricing FAQs
- How Is CSBS Billed?
- How Do Yearly/Monthly Resource Packages Function When I Have Bought More Than One?
- Are CSBS and VBS Resource Packages Interoperable Between CSBS and VBS?
- Why Am I Charged in Pay-per-use Mode Although I Have Purchased Resource Package?
- What Exactly Are the Function Package and the Storage Package?
- Will the CSBS Backups Displayed on the VBS Page Be Charged Repeatedly?
- How Do I Query CSBS Pay-Per-Use Billing Details?
- Why Is the Fee Deducted After a Backup Is Deleted?
- How Do I Disable CSBS?
- How Do I Stop CSBS from Charging?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore