Help Center/ Cloud Phone Host/ FAQs/ SSH Tunnel Faults/ What Can I Do If an Error Occurs When I Invoke the Cloud Phone Query API?

Updated on 2022-11-29 GMT+08:00

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What Can I Do If an Error Occurs When I Invoke the Cloud Phone Query API?

If the API fails to be invoked, the necessary information for establishing the tunnel cannot be obtained, so the cloud phone cannot be connected. The following is an example of the error message:

unable to connect to xxxx:xxxx: An error occurred when calling the Cloud Phone API for querying the ADB access info, check adb.tunnel.log file for more details.

Run the adb connect command to re-establish the connection. If the error persists, view the adb.tunnel.log file in the ADB installation directory to obtain further information. Generally, check whether the following information is correct:

AK/SK in the configuration file, and server region
Server EIP and listening port

Parent topic: SSH Tunnel Faults

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