Help Center/ CodeArts Agent/ FAQs/ Agent/ How Do I Resolve the Queue Waiting Issue?
Updated on 2026-07-30 GMT+08:00
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How Do I Resolve the Queue Waiting Issue?

Scenario 1: Full Queue

Symptom

When you initiate a task on the chat panel of CodeArts Agent, the model returns either of the following messages if the queue is full:

  • Queue full due to high demand. Try again later or switch models.
  • High demand. Your request has been prioritized. Please wait.

Solution

Try again later or switch to another model as prompted.

Scenario 2: Long Waiting Time or High Queue Position During Peak Hours

Symptom

When you initiate a task on the chat panel of CodeArts Agent, the model returns any of the following messages if you encounter peak-hour queuing:

  • Peak usage hours. Expect longer wait times. Try again after {time}, or upgrade your package for priority processing.
  • Peak usage hours. Expect longer wait times. Try again after {time}, or contact your account administrator to upgrade the package for priority processing.
  • High demand. You are at position {num} in the queue. Upgrade your package for higher priority.
  • High demand. You are at position {num} in the queue. Contact your account administrator to upgrade the package for higher priority.

Solution

Use the model within the period specified on the page, or contact an authorized administrator to upgrade the package by referring to Subscriptions.

Scenario 3: Package Quota Exhausted, Request Queued

Symptom

When you initiate a task on the chat panel of CodeArts Agent, the model returns either of the following messages if the package quota is used up:

  • Package quota exhausted. Request queued at position {num}. Pay-per-use billing is recommended to restore priority access.
  • Package quota exhausted. Request queued at position {num}. You can contact your account administrator to enable pay-per-use billing to restore priority access.

Solution

Contact an authorized administrator to enable pay-per-use billing by referring to Subscriptions.

Parent Topic: Agent