What Do I Do If I Do Not Have Access Permissions?

Symptom

When you attempt to use CodeArts Agent, the message "Access denied. Contact your organization administrator to assign a seat to you." is displayed.

Cause Analysis

This message is displayed if either of the following conditions is met for a Huawei account or IAM account:

• The account has not been added as an enterprise member and has not been assigned a seat.
• The account has been added as an enterprise member but has not been assigned a seat.

Solution

1. Log in to the CodeArts Agent console as an enterprise administrator.
2. Add the IAM user as an enterprise member. If the IAM user is already an enterprise member, skip this step and go to 3.
   1. In the navigation pane on the left, choose Enterprise Management > Teams & Members.
   2. Click Add Member in the upper right corner. The Add Member dialog box is displayed.
   3. Configure the enterprise member information and click OK.

      Table 1 Adding an enterprise member

      Parameter	Description
      Role	Configure the role of the IAM user in CodeArts Agent. Member: Has common member permissions to perform operations such as viewing their own token usage and knowledge spaces. Enterprise administrator: Has the highest management permissions to perform operations such as adding enterprise members, creating teams, and assigning seats.
      Select IAM Users	Select the IAM user to be added as an enterprise member from the IAM user list. You can select multiple IAM users at a time.

3. In the navigation pane on the left, choose Enterprise Management > Seats. The Seats page is displayed.
4. Locate the target member, and click Enable in the Operation column. The Enable Seat dialog box is displayed.
   

   If your team has run out of available seats, you are advised to change the package to purchase additional seats.

5. Click Confirm to enable the seat.

   In Seat Allocation Details, the seat status of the target member changes to Enabled.

6. Use the account with seat enabled to access CodeArts Agent again. If the error message is no longer displayed, the issue is resolved. Otherwise, submit a service ticket to get help from Huawei Cloud customer service.