Help Center> Object Storage Service> obsbrowser (abandoned)> Troubleshooting> Tasks Are Not Displayed in the Task List When Objects Are Managed Using OBS Browser
Updated on 2022-02-22 GMT+08:00

Tasks Are Not Displayed in the Task List When Objects Are Managed Using OBS Browser

Question

Why are the tasks not displayed in the task list when objects are being uploaded, downloaded, or deleted using OBS Browser?

Answer

When OBS Browser is used to upload, download, or delete objects, the internal database of OBS Browser is invoked. By default, binary data generated while the database is running is saved in the personal folder of the Windows operating system user.

If the username of the Windows operating system contains non-letter characters, the internal database of OBS Browser cannot identify the save path of data. As a result, upload, download, and deletion tasks cannot be added to the task list. In such a scenario, perform the following operations to specify the save path of the binary data generated while the internal database is running.

  1. In the upper right corner of OBS Browser homepage, click and choose System Configuration.
  2. Click Other.
  3. Click next to the text box of Database Path. The local file browser is displayed.
  4. Select a path and click OK.
  5. In the System Configuration dialog box, click Save to save the selected path.

    Then, perform the upload, download, or deletion tasks again. Task information will be displayed in the task list.

  6. If still no task information is displayed, close OBS Browser, delete the obs\data folder from the database path, and restart OBS Browser to try again.