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Troubleshooting the Problem of Reported Metrics Being Discarded
Updated on 2024-01-11 GMT+08:00
Troubleshooting the Problem of Reported Metrics Being Discarded
Symptom
The plug-in status is normal, but the monitoring data for some metric is not continuous.
Analysis
Possible causes are as follows:
- When there is a large gap between the Linux time and the actual time, the metrics collected by the Agent are considered invalid when being reported to the server. As a result, the reported metrics are discarded.
Procedure (Linux)
Log in to the host as a root user, ensure that the ntp service is normal, and the run the following command:
ntpdate -u ntp.myhuaweicloud.com
Or use another ntp address.
Procedure (Windows)
Log in to the host as an administrator and ensure that the NTP service is normal. Choose Control Panel > Date and Time > Internal Time > Change Settings.
Enter the ntp address, for example, ntp.myhuaweicloud.com.
Parent topic: Agent Installation
Agent Installation FAQs
- How Do I Configure DNS and Security Groups?
- How Do I Configure an Agency?
- How Does the Cloud Eye Agent Obtain a Temporary AK/SK by Authorization?
- What OSs Does the Agent Support?
- Resource Usage and Circuit Breaker Pattern of Agent
- What Should I Do If the Monitoring Is Periodically Interrupted or the Agent Status Keeps Changing?
- What Should I Do If a Service Port Is Used by the Agent?
- Troubleshooting Agent One-Click Restoration Failures
- No Monitoring Data Is Displayed After One-Click Restoration Performed for the Agent
- Does the Server Monitoring Agent Affect Server Performance?
- Troubleshooting the Problem of Reported Metrics Being Discarded
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