What Should I Do If I See Garbled Chinese Characters in an Exported CSV File?
You can export the Cloud Eye monitoring data to a CSV file, but when you open this file with Excel, there may be garbled Chinese characters. This happens when the exported CSV file is encoded in UTF-8, but the Excel is opened in ANSI format. To solve this problem, use either of the following solutions:
- Use a text editor such as Notepad or use WPS to open the CSV file you exported.
- Open the CSV file with Excel, but in the following manner:
- Create an EXCEL file.
- Choose Data > From Text.
- Select the exported CSV file and click Import.
The Text Import Wizard dialog box is displayed.
- Select Delimited and click Next.
- Deselect Tab, select Comma, and click Next.
- Click Finish.
- In the Import Data dialog box, click OK.
General Consulting FAQs
- What Is Rollup?
- How Long Is Metric Data Retained?
- How Many Rollup Methods Does Cloud Eye Support?
- How Can I Export Collected Data?
- What Should I Do If I See Garbled Chinese Characters in an Exported CSV File?
- Why Can't a User of an Enterprise Project View the One-Click Monitoring Function?
- Why Can't a User of an Enterprise Project Select All Resources When Configuring Alarm Rules?
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