How Do I Cancel Mobile SMS Authentication?
You can cancel SMS authentication at any time for certain reasons, such as SMS gateway faults.
If the admin user cannot log in to the CBH system through Mobile SMS authentication, submit a service ticket.
Prerequisites
You have the operation permissions for the User module.
Procedure
- Log in to the CBH system.
- Choose User > User in the navigation pane.
- Select the user accounts you want to edit and click More in the lower left corner to expand the batch operation buttons.
Figure 1 Batch editing login configurations
- Click Edit multifactor.
Figure 2 Batch editing multi-factor authentication
- Deselect Mobile SMS multi-factor authentication.
- Click OK.
Multifactor Verification FAQs
- How Can I Install an OTP Authentication Application on the Mobile Phone?
- Why Does the Mobile OTP Application Binding Operation Fail?
- How Do I Enable Mobile SMS Authentication For Logging In to the CBH System?
- How Do I Cancel Mobile SMS Authentication?
- How Can I Cancel Mobile OTP Authentication If No Mobile OTP Application is Bound to My Account?
- Why Does Login Fail When an Account That Has Mobile OTP Application Bound Is Used to Log In?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore