Help Center/ Cloud Bastion Host/ FAQs/ Troubleshooting/ CBH System Login Failures/ Why Am I Seeing Error Code 499 When I Log In to My CBH System?
Updated on 2025-03-04 GMT+08:00
Why Am I Seeing Error Code 499 When I Log In to My CBH System?
Symptoms
The error message "/3.0/profileService/freshProfile 499: service error occurs" is displayed when a user logs in to a CBH system using a web browser.
Possible Causes
The CBH system is unavailable because the mapped CBH instance is in the Restarting status.
Solutions
Log in to the CBH system after the CBH instance is restarted.
Parent topic: CBH System Login Failures
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