Help Center/ Cloud Bastion Host/ FAQs/ About CBH System Login/ Multifactor Verification/ How Can I Cancel Mobile OTP Authentication If No Mobile OTP Application is Bound to My Account?
Updated on 2022-11-30 GMT+08:00

How Can I Cancel Mobile OTP Authentication If No Mobile OTP Application is Bound to My Account?

  • If no mobile OTP application has been bound to your account and you are the admin user, submit a service ticket and ask the technical support to reset the login authentication method of admin to the initial state. This will not change other system configurations.
  • If no mobile OTP application has been bound to your account and you are not the admin user, contact the admin user to cancel mobile OTP authentication.