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Why a Black Block Is Displayed on the Mouse When the MSTSC Client Is Used to Access a Server Resource?
Updated on 2022-11-30 GMT+08:00
Why a Black Block Is Displayed on the Mouse When the MSTSC Client Is Used to Access a Server Resource?
If a black block is displayed when you use the MSTSC client to access server resources, perform the following operations to fix the issue.
Procedure
- Log in to your server.
- Open Control Panel and click Devices.
- In the navigation tree on the left, click Mouse to go to the mouse configuration page.
- Click Mouse Properties box and then click the Pointers tab.
- Deselect Enable pointer shadow and click OK.
Parent topic: CBH Managed Resource Login Failures
CBH Managed Resource Login Failures FAQs
- Why Does an Exception Occur When I Log In to My Resources Managed in CBH?
- Why Am I Seeing Login Errors of Code: T_514 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: T_1006 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_515 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_519 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_769 When I Use a Web Browser for Resource O&M?
- Why Cannot I See the Accessible Resources in the Resource List?
- Why Does the Session Page Fail to Load When I Log In to the Managed Host Using a Web Browser?
- Why Is the Application Resource Inaccessible through CBH?
- Why Are Databases Managed in CBH Inaccessible with an SSO Tool?
- Why Does the Number of Concurrent Sessions Reach the Limit When I Use CBH to Log In to a Host Resource?
- Why a Black Block Is Displayed on the Mouse When the MSTSC Client Is Used to Access a Server Resource?
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