Updated on 2023-09-19 GMT+08:00
How Do I Unfreeze a BMS?
If a BMS has expired and is not renewed, it will be frozen and automatically enter a retention period, during which you cannot access or use it. For example, you cannot download data from the BMS. To unfreeze the BMS, renew it.
Parent topic: Billing FAQ
Billing FAQ FAQs
- Where Can I Query the BMS Price?
- What Are Pre-payment and Post-payment? How Do I Choose Between Them?
- What Is the Impact on Billing if I Unsubscribe from a BMS?
- How Do I Set Automatic Renewal for BMSs Billed on a Yearly/Monthly Basis?
- When Will a BMS Be Released After It Expires?
- How Do I Unfreeze a BMS?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore
