Help Center/ Cloud Eye/ Best Practices/ Scenario-specific Cases/ Service Monitoring on E-Commerce Platforms/ Cloud Service Monitoring
Updated on 2026-09-30 GMT+08:00
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Cloud Service Monitoring

For the RDS, ELB, and VPC services used by an e-commerce platform, you can use the Cloud Service Monitoring function. On the Cloud Service Monitoring page, you can accurately master the status of each cloud service and usage of each metric by setting alarm rules.

Prerequisites

Ensure that the cloud service for which you want to create an alarm rule has uploaded monitoring data to Cloud Eye. You can query the monitoring data on the Cloud Service Monitoring page.

Procedure

  1. Log in to the Cloud Eye console.
  2. In the navigation pane, choose Cloud Service Monitoring.
  3. On the Cloud Service Monitoring page, click the dashboard named Elastic Load Balance ELB.
  4. Locate the target load balancer and click Create Alarm Rule in the Operation column.

    The Create Alarm Rule page is displayed.

    To create an alarm rule for RDS or VPC, choose Relational Database Service or Virtual Private Cloud on the Cloud Service Monitoring page.

    For details about other parameters, see Creating an Alarm Rule.

    • To better monitor the ELB service, you need to enable the ELB health check first. For details, see How Do I Troubleshoot an Unhealthy Backend Server of a Dedicated Load Balancer? You are advised to set the outbound rate threshold to 80%.
    • You are advised to set the CPU usage threshold of the RDS instance to 80% and configure alarm triggering if the threshold is exceeded for three consecutive times. Set thresholds for other RDS metrics, such as disk usage, IOPS, and database connections in use as required.
    • You are advised to set the outbound bandwidth usage threshold of VPC to 80% and trigger an alarm if the threshold is exceeded for three consecutive times. Set thresholds for other Elastic IP and Bandwidth metrics as required.
  5. Click Create.

    If the service volume soars and the specified RDS, VPC, or ELB threshold is reached, Cloud Eye immediately informs you of the resource exception. This helps you handle the exceptions in a timely manner to prevent business loss.