Updated on 2024-09-20 GMT+08:00

(Optional) Resetting the Passwords of System Users

After the specifications of a CBH instance are changed, you are advised to reset the system user passwords to enhance the password security and availability.

You can let the system generate a new password for users in batches or manually reset different passwords for system users.

  1. Log in to the CBH system.
  2. Choose User > User in the navigation pane.

    • To reset passwords in batches, go to 3.
    • To manually reset a password, go to 4.

  3. Reset the same login password of multiple system users.

    1. Select the users whose password needs to be reset.
      Figure 1 Resetting a user's password
    2. Choose More > Reset Password to go to the password resetting dialog box.
      Figure 2 Reset Password
    3. Reset the password and click OK.

      After you batch reset the passwords for multiple system users, these users need to use the reset password to log in to the CBH system. For security purposes, CBH asks each system user to change the password upon the first login.

  4. Manually reset different passwords for system users.

    1. Export the user list template.
      Select the users you want to export and click Export in the upper right corner. If no users are selected, information about all users is exported by default.
      Figure 3 Exporting information about all users
    2. Configure user passwords.
      Save the exported user information file locally, change the plaintext password in the Cleartext Password row corresponding to the user Login Name as needed, and save the file.
      Figure 4 Changing a password
    3. Import the user list.
      1. On the User page, click Import.
        Figure 5 Importing the user information file
      2. Click Upload and select the modified user information file.
        Figure 6 Import User
      3. Select Override existing user for Options.
      4. Click OK.