BCS.4009100: System Error

A system error message is displayed on the Instance Management page.

Scenario 1: The error occurs when you click any button on the Instance Management page.
1. Possible cause 1: The RegionLB component is abnormal.
  Solution: Check the buttons on the Application Operations Management (AOM), CCE, and ServiceStage consoles. If similar errors occur, contact the RegionLB technical support.
2. Possible cause 2: The BCS backend is abnormal and does not respond to requests.
  Solution: Press F12, click the Network tab, and check the request for which an error is reported. Provide the headers and preview information to the BCS technical support.

Scenario 2: The error occurs only when you click certain buttons on the Instance Management page.
Solution: Press F12, click the Network tab, and check the request for which an error is reported. Provide the headers and preview information to the BCS technical support.

Parent topic: Service Usage

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