Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code	Error Codes	Error Message	Description	Solution
400	13000102	Verify parameters failed.	Verify parameters failed.	Check parameters.
400	13000301	Space not found.	Space not found.	Check space status.
400	13000302	File is not in the specified space.	File is not in the specified space.	Check the space where the file is located.
400	13000303	This operation cannot be performed because the file is not in the recycle bin.	This operation cannot be performed because the file is not in the recycle bin.	Move the file to the recycle bin.
400	13000304	Target directory is abnormal.	Target directory is abnormal.	Try again later. If the fault persists, contact technical support.
400	13000305	Target directory is in the recycle bin.	Target directory is in the recycle bin.	Remove the directory from the recycle bin.
400	13000306	File is in the recycle bin.	File is in the recycle bin.	Restore the file from the recycle bin.
400	13000307	Nested directories.	Nested directories.	Try again later. If the fault persists, contact technical support.
400	13000308	File metadata error.	File metadata error.	Try again later. If the fault persists, contact technical support.
400	13000309	Resource not found.	Resource not found.	Try again later. If the fault persists, contact technical support.
400	13000310	Max. levels exceeded.	Max. levels exceeded.	Delete a level.
400	13000311	Insufficient space.	Insufficient space.	Contact the administrator to expand capacity.
400	13000312	File already in the target folder.	File already in the target folder.	No operation required.
400	13000401	Upload task not found.	Upload task not found.	Try again later. If the fault persists, contact technical support.
400	13000402	File upload incomplete.	File upload incomplete.	Try again later. If the fault persists, contact technical support.
400	13000403	Change file status failed.	Change file status failed.	Try again later. If the fault persists, contact technical support.
400	13000404	Parent directory is in the recycle bin.	Parent directory is in the recycle bin.	Remove the directory from the recycle bin.
400	13000405	Duplicate file name.	Duplicate file name.	Enter a unique file name.
400	13000406	This operation cannot be performed on the folder.	This operation cannot be performed on the folder.	Check the folder.
400	13000407	File download address not found.	File download address not found.	Try again later. If the fault persists, contact technical support.
400	13000408	Download file failed.	Download file failed.	Try again later. If the fault persists, contact technical support.
400	13000409	Upload file failed.	Upload file failed.	Try again later. If the fault persists, contact technical support.
400	13000410	No permission to perform operations on space {0}.	No permission to perform operations on space {0}.	Check permissions.
400	13000411	File {0} is not in space {1}	File {0} is not in space {1}	Check the space where the file is located.
400	13000412	Space {0} is not activated.	Space {0} is not activated.	Activate the space.
400	13000413	Unsupported operation type: {0}	Unsupported operation type: {0}	Enter a correct search type.
400	13000414	Search type cannot be blank.	Search type cannot be blank.	Enter a search type.
400	13000415	Space does not match the team.	Space does not match the team.	Check the space and team.
400	13000417	File name: Max. 250 characters.	File name: Max. 250 characters.	Shorten the file name to max. 250 characters.
400	13000419	The fileName can not contain '<>\|:\"*?/\\', cannot equal .. or .	The fileName can not contain '<>\|:\"*?/\\', cannot equal .. or .	Enter a correct file name.
401	13000202	Invalid sign-in information.	Invalid sign-in information.	Check authentication.
500	13000201	Call internal server failed. Please try again later.	Call internal server failed. Please try again later.	Try again later. If the fault persists, contact technical support.