Compute
Elastic Cloud Server
Huawei Cloud Flexus
Bare Metal Server
Auto Scaling
Image Management Service
Dedicated Host
FunctionGraph
Cloud Phone Host
Huawei Cloud EulerOS
Networking
Virtual Private Cloud
Elastic IP
Elastic Load Balance
NAT Gateway
Direct Connect
Virtual Private Network
VPC Endpoint
Cloud Connect
Enterprise Router
Enterprise Switch
Global Accelerator
Management & Governance
Cloud Eye
Identity and Access Management
Cloud Trace Service
Resource Formation Service
Tag Management Service
Log Tank Service
Config
OneAccess
Resource Access Manager
Simple Message Notification
Application Performance Management
Application Operations Management
Organizations
Optimization Advisor
IAM Identity Center
Cloud Operations Center
Resource Governance Center
Migration
Server Migration Service
Object Storage Migration Service
Cloud Data Migration
Migration Center
Cloud Ecosystem
KooGallery
Partner Center
User Support
My Account
Billing Center
Cost Center
Resource Center
Enterprise Management
Service Tickets
HUAWEI CLOUD (International) FAQs
ICP Filing
Support Plans
My Credentials
Customer Operation Capabilities
Partner Support Plans
Professional Services
Analytics
MapReduce Service
Data Lake Insight
CloudTable Service
Cloud Search Service
Data Lake Visualization
Data Ingestion Service
GaussDB(DWS)
DataArts Studio
Data Lake Factory
DataArts Lake Formation
IoT
IoT Device Access
Others
Product Pricing Details
System Permissions
Console Quick Start
Common FAQs
Instructions for Associating with a HUAWEI CLOUD Partner
Message Center
Security & Compliance
Security Technologies and Applications
Web Application Firewall
Host Security Service
Cloud Firewall
SecMaster
Anti-DDoS Service
Data Encryption Workshop
Database Security Service
Cloud Bastion Host
Data Security Center
Cloud Certificate Manager
Edge Security
Situation Awareness
Managed Threat Detection
Blockchain
Blockchain Service
Web3 Node Engine Service
Media Services
Media Processing Center
Video On Demand
Live
SparkRTC
MetaStudio
Storage
Object Storage Service
Elastic Volume Service
Cloud Backup and Recovery
Storage Disaster Recovery Service
Scalable File Service Turbo
Scalable File Service
Volume Backup Service
Cloud Server Backup Service
Data Express Service
Dedicated Distributed Storage Service
Containers
Cloud Container Engine
SoftWare Repository for Container
Application Service Mesh
Ubiquitous Cloud Native Service
Cloud Container Instance
Databases
Relational Database Service
Document Database Service
Data Admin Service
Data Replication Service
GeminiDB
GaussDB
Distributed Database Middleware
Database and Application Migration UGO
TaurusDB
Middleware
Distributed Cache Service
API Gateway
Distributed Message Service for Kafka
Distributed Message Service for RabbitMQ
Distributed Message Service for RocketMQ
Cloud Service Engine
Multi-Site High Availability Service
EventGrid
Dedicated Cloud
Dedicated Computing Cluster
Business Applications
Workspace
ROMA Connect
Message & SMS
Domain Name Service
Edge Data Center Management
Meeting
AI
Face Recognition Service
Graph Engine Service
Content Moderation
Image Recognition
Optical Character Recognition
ModelArts
ImageSearch
Conversational Bot Service
Speech Interaction Service
Huawei HiLens
Video Intelligent Analysis Service
Developer Tools
SDK Developer Guide
API Request Signing Guide
Terraform
Koo Command Line Interface
Content Delivery & Edge Computing
Content Delivery Network
Intelligent EdgeFabric
CloudPond
Intelligent EdgeCloud
Solutions
SAP Cloud
High Performance Computing
Developer Services
ServiceStage
CodeArts
CodeArts PerfTest
CodeArts Req
CodeArts Pipeline
CodeArts Build
CodeArts Deploy
CodeArts Artifact
CodeArts TestPlan
CodeArts Check
CodeArts Repo
Cloud Application Engine
MacroVerse aPaaS
KooMessage
KooPhone
KooDrive
On this page

Show all

Error Codes

Updated on 2024-10-09 GMT+08:00

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code

Error Codes

Error Message

Description

Solution

400

HSS.0001

Invalid parameter.

Invalid parameter.

Check whether the parameters are valid.

400

HSS.0002

Failed to parse the request.

Failed to parse the request.

Contact technical support.

400

HSS.0010

Access denied.

Access denied.

Check whether the parameters are valid.

400

HSS.0011

Requested resource not found.

Requested resource not found.

Check whether the parameters are valid.

400

HSS.0013

Insufficient permissions.

Insufficient permissions.

Check user permissions.

400

HSS.0014

Quota creation not allowed.

Quota creation not allowed.

Contact technical support.

400

HSS.1001

The selected server is not associated with any agent.

The selected server is not associated with any agent.

Check whether the agent has been installed on the selected server.

400

HSS.1002

Available quotas are insufficient.

Available quotas are insufficient.

None

400

HSS.1003

Protected servers cannot be ignored.

Protected servers cannot be ignored.

Disable protection and try again.

400

HSS.1004

Failed to query the policy.

Failed to query the policy.

Check whether the parameter is correct.

400

HSS.1005

Invalid policy.

Invalid policy.

Check whether the parameter is correct.

400

HSS.1006

Failed to send requests to the agent.

Failed to send requests to the agent.

Contact technical support.

400

HSS.1007

The agent is offline.

The agent is offline.

Start the agent.

400

HSS.1008

Failed to query server information.

Failed to query server information.

Check whether the parameter is correct.

400

HSS.1009

Failed to save WTP information.

Failed to save WTP information.

Contact technical support.

400

HSS.1010

Failed to update protected directory information.

Failed to update protected directory information.

Contact technical support.

400

HSS.1011

Failed to convert the time format.

Failed to convert the time format.

Check whether the parameter is correct.

400

HSS.1012

The added period overlaps with an existing one.

The added period overlaps with an existing one.

Check whether the parameter is correct.

400

HSS.1013

Failed to add an unprotected time period.

Failed to add an unprotected time period.

Check whether the parameter is correct.

400

HSS.1014

Failed to add the description of the unprotected time period.

Failed to add the description of the unprotected time period.

Check whether the parameter is correct.

400

HSS.1015

Failed to add the privileged process.

Failed to add the privileged process.

Contact technical support.

400

HSS.1016

Failed to set the unprotected period.

Failed to set the unprotected period.

Contact technical support.

400

HSS.1017

Failed to load security reports.

Failed to load security reports.

Check whether the parameter is correct.

400

HSS.1018

Invalid file information.

Invalid file information.

Check whether the parameter is correct.

400

HSS.1019

Failed to load server groups.

Failed to load server groups.

Check whether the parameter is correct.

400

HSS.1020

The policy group name already exists.

The policy group name already exists.

Change the name.

400

HSS.1021

Failed to load policy groups.

Failed to load policy groups.

Check whether the parameter is correct.

400

HSS.1022

Invalid policy group settings.

Invalid policy group settings.

Check whether the parameter is correct.

400

HSS.1023

Invalid policy group name.

Invalid policy group name.

Change the name.

400

HSS.1024

Failed to query the application process whitelist.

Failed to query the application process whitelist.

Check whether the parameter is correct.

400

HSS.1025

The server group name already exists.

The server group name already exists.

Change the name.

400

HSS.1026

Failed to scan container private image vulnerabilities.

Failed to scan container private image vulnerabilities.

Contact technical support.

400

HSS.1027

Failed to call CBR. HTTP connection timed out.

Failed to call CBR. HTTP connection timed out.

Contact technical support.

400

HSS.1028

Failed to call CBR. Token authentication failed.

Failed to call CBR. Token authentication failed.

Contact technical support.

400

HSS.1029

Failed to query the default backup policy.

Failed to query the default backup policy.

Check whether the parameter is correct.

400

HSS.1030

Failed to query the security check result.

Failed to query the security check result.

Check whether the parameter is correct.

400

HSS.1031

Duplicate security report name.

Duplicate security report name.

Change the name.

400

HSS.1032

A policy in use cannot be deleted.

A policy in use cannot be deleted.

Disable protection and try again.

400

HSS.1033

The protection policy name already exists.

The protection policy name already exists.

Change the name.

400

HSS.1034

Failed to add the protection policy. Up to 20 policies allowed.

Failed to add the protection policy. Up to 20 policies allowed.

None

400

HSS.1035

Only letters, numbers, commas (,), periods, spaces, hyphens(-) and underscores(_) are allowed.

Only letters, numbers, commas (,), periods, spaces, hyphens(-) and underscores(_) are allowed.

Modify the input according to the error message.

400

HSS.1036

Unsupported operation.

Unsupported operation.

None

400

HSS.1037

Unsupported edition.

Unsupported edition.

Change to another edition.

400

HSS.1040

Failed to query container information.

Failed to query container information.

Check whether the parameter is correct.

400

HSS.1041

Failed to query cluster asset information.

Failed to query cluster asset information.

Check whether the parameter is correct.

400

HSS.1042

Failed to deliver the container firewall policy.

Failed to deliver the container firewall policy.

Contact technical support.

400

HSS.1043

The synchronization task already exists. Please wait.

The synchronization task already exists. Please wait.

None

400

HSS.1044

The export task already exists. Please wait.

The export task already exists. Please wait.

None

400

HSS.1045

The export task does not exist.

The export task does not exist.

Check whether the parameter is correct.

400

HSS.1046

The exported file does not exist.

The exported file does not exist.

Check whether the parameter is correct.

400

HSS.1047

Not all whitelist policy processes are confirmed.

Not all whitelist policy processes are confirmed.

On the Application Process Control page, select a whitelist policy and manually mark the trust status of processes.

400

HSS.1048

The vulnerabilities added to the whitelist exceed 500.

The vulnerabilities added to the whitelist exceed 500.

None

400

HSS.1049

The servers added to the whitelist exceed 2,000.

The servers added to the whitelist exceed 2,000.

None

400

HSS.1050

The agent is not updated.

The agent is not updated.

Upgrade the agent.

400

HSS.1053

The number of login blacklist items has reached 50. Delete unnecessary whitelist IP addresses.

The number of login blacklist items has reached 50. Delete unnecessary whitelist IP addresses.

Rectify the fault according to the error message.

400

HSS.1054

Due to security reasons, your account has been restricted from purchasing certain pay-per-use cloud service resources according to the User Agreement. If you have any questions, contact customer service.

Due to security reasons, your account has been restricted from purchasing certain pay-per-use cloud service resources according to the User Agreement. If you have any questions, contact customer service.

Rectify the fault according to the error message.

400

HSS.1055

Insufficient account balance. Top up your account.

Insufficient account balance. Top up your account.

Top up your account.

400

HSS.1056

The number of vulnerabilities to be handled exceeds the upper limit. Please handle them in multiple batches.

The number of vulnerabilities to be handled exceeds the upper limit. Please handle them in multiple batches.

Rectify the fault according to the error message.

400

HSS.1057

Do not select servers that cannot be scanned (servers with abnormal agents or editions lower than professional).

Do not select servers that cannot be scanned (servers with abnormal agents or editions lower than professional).

Rectify the fault according to the error message.

400

HSS.1058

The honeypot port policy does not exist.

The honeypot port policy does not exist.

Check whether the parameter is correct.

400

HSS.1059

No vulnerabilities can be handled. Check whether the agent status, protection edition, and system version support vulnerability handling.

No vulnerabilities can be handled. Check whether the agent status, protection edition, and system version support vulnerability handling.

Rectify the fault according to the error message.

400

HSS.1060

No servers available for vulnerability scan. Check whether the agent status, protection edition, and vulnerability type support manual scan.

No servers available for vulnerability scan. Check whether the agent status, protection edition, and vulnerability type support manual scan.

Rectify the fault according to the error message.

400

HSS.1061

Up to 50 policies can be created for a workload.

Up to 50 policies can be created for a workload.

None

400

HSS.1062

A workload can be associated with up to five security groups.

A workload can be associated with up to five security groups.

None

400

HSS.1063

The logo size exceeds the upper limit.

The logo size exceeds the upper limit.

None

400

HSS.1064

Incorrect logo type.

Incorrect logo type.

None

400

HSS.1065

Invalid sensitive file filtering path.

Invalid sensitive file filtering path.

Check whether the parameter is correct.

400

HSS.1066

Failed to obtain the multi-cloud cluster deployment template.

Failed to obtain the multi-cloud cluster deployment template.

Contact technical support.

400

HSS.1067

Cluster logs not collected.

Cluster logs not collected.

Check whether the parameter is correct.

400

HSS.1068

Operation too frequent. Wait for 2 minutes and synchronize again.

Operation too frequent. Wait for 2 minutes and synchronize again.

Try again later.

400

HSS.1069

The number of whitelisted trustworthy processes is 0. Start learning again and then enable protection.

The number of whitelisted trustworthy processes is 0. Start learning again and then enable protection.

Rectify the fault according to the error message.

400

HSS.1070

Pay-per-use antivirus scan is not enabled.

Pay-per-use antivirus scan is not enabled.

Enable pay-per-use virus scan.

400

HSS.1071

The number of clusters has reached the upper limit.

The number of clusters has reached the upper limit.

None

400

HSS.1072

Incorrect file type.

Incorrect file type.

None

400

HSS.1073

Failed to query event information.

Failed to query event information.

Check whether the parameter is correct.

400

HSS.1079

Failed to save the CCE integrated protection configuration.

Failed to save the CCE integrated protection configuration.

Check whether the parameter is correct.

400

HSS.1080

The number of connected image repositories exceeds the upper limit.

The number of connected image repositories exceeds the upper limit.

None

401

HSS.0012

Invalid user token.

Invalid user token.

Check whether the user token is correct.

401

HSS.1039

Insufficient permission for modifying vulnerability scan policies.

Insufficient permission for modifying vulnerability scan policies.

Check user permissions.

401

HSS.1051

A scan task is being performed on the selected server.

A scan task is being performed on the selected server.

None

401

HSS.1052

The selected server has been associated with another custom antivirus policy.

The selected server has been associated with another custom antivirus policy.

None

401

HSS.2001

Cluster certificate expired.

Cluster certificate expired.

Rectify the fault according to the error message.

403

HSS.1038

The edition does not support this operation.

The edition does not support this operation.

Change to another edition.

429

HSS.0003

The server is busy.

The server is busy.

Try again later.

500

HSS.0004

Database operation failed.

Database operation failed.

Contact technical support.

500

HSS.0005

Cache operation failed.

Cache operation failed.

Contact technical support.

500

HSS.0006

File operation error.

File operation error.

Contact technical support.

500

HSS.0007

Task failed.

Task failed.

Contact technical support.

500

HSS.0008

Internal system error.

Internal system error.

Contact technical support.

500

HSS.0009

Failed to call the third-party API.

Failed to call the third-party API.

Contact technical support.

500

HSS.0015

Failed to access the ECS API.

Failed to access the ECS API.

Contact technical support.

500

HSS.0016

Failed to access the CCE API.

Failed to access the CCE API.

Contact technical support.

500

HSS.0017

Failed to access the CBC API.

Failed to access the CBC API.

Contact technical support.

500

HSS.0018

Failed to access the IAM API.

Failed to access the IAM API.

Contact technical support.

500

HSS.0019

Failed to access the SWR API.

Failed to access the SWR API.

Contact technical support.

500

HSS.0020

Failed to access the CBR API.

Failed to access the CBR API.

Contact technical support.

500

HSS.0021

Failed to access the VPC API.

Failed to access the VPC API.

Contact technical support.

500

HSS.0041

An error occurred during query.

An error occurred during query.

Contact technical support.

We use cookies to improve our site and your experience. By continuing to browse our site you accept our cookie policy. Find out more

Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback