Error Codes

Background

An error code returned by an API does not correspond to one error message. The following table lists only common error messages.
Most DeH APIs are asynchronous. Some error codes are displayed in the returned messages for task viewing requests. HTTP status codes may not be accurate.
The DeH service is strongly dependent on other services, such as network and storage. If the reported error messages contain information about ECS-depended services, contact technical support for troubleshooting.

Description

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code	Error Code	Error Message	Description	Solution
400	DEH.0001	Request body parsing failed, please check if the request data is correct.	Failed to parse the request.	Check whether the request data is correct.
400	DEH.0006	An error has occurred in job submission. Try again later or contact customer service.	Submit job failed.	For details, see the returned error message or contact technical support.
400	DEH.0018	Illegal parameter. Try again later or contact customer service.	Invalid parameter.	For details, see the returned error message or contact technical support.
400	DEH.0019	Failed to query enterprise project id. Try again later or contact customer service.	Failed to obtain the enterprise project ID.	For details, see the returned error message or contact technical support.
403	DEH.0033	Operations are prohibited on the client due to permissions. Check token permissions. For details, see the error message returned by the API.	Operations are prohibited on the client due to insufficient permissions.	You do not have the permissions to perform such an operation. Check token permissions. For details, see the error message returned by the API.
400	DEH.0051	Failed to query the dedicated host quota of the tenant. Try again later or contact customer service.	Failed to query the tenant DeH quota.	For details, see the returned error message or contact technical support.
400	DEH.0052	PDP authentication failed.	PDP authentication failed.	Configure the required permissions.
403	DEH.0054	Your account lacks the necessary permissions. Try again later or contact customer service.	You do not have permission or your balance is insufficient.	For details, see the returned error message or contact technical support.
400	DEH.0055	Failed to update server status scene.	Failed to update the DeH status.	When updating the DeH status, the scene can be empty. If the scene is not empty, check whether the scene is POLICE, ILLEGAL, VERIFY, PARTNER, or DELETE_ACCOUNT.
400	DEH.1007	Failed to access the OpenStack. Try again later or contact customer service.	Failed to access the OpenStack.	For details, see the returned error message or contact technical support.
400	DEH.3004	Failed to allocate dedicated hosts. Try again later or contact customer service.	Failed to create a DeH.	For details, see the returned error message or contact technical support.
400	DEH.3009	OpenStack access timed out. For details, contact technical support.	OpenStack access timed out.	For details, contact technical support.
500	DEH.3011	System error. Try again later or contact customer service.	System error.	For details, see the returned error message or contact technical support.
400	DEH.3016	Failed to call the IAM API. Try again later or contact customer service.	Failed to access IAM.	For details, see the returned error message or contact technical support.
400	DEH.3028	Failed to allocate dedicated host. Try again later or contact customer service.	Failed to allocate DeHs.	For details, see the returned error message or contact technical support.
400	DEH.3039	Failed to release dedicated host. Try again later or contact customer service.	Failed to release a DeH.	For details, see the returned error message or contact technical support.
400	DEH.3040	Failed to list dedicated hosts. Try again later or contact customer service.	Failed to list DeHs.	For details, see the returned error message or contact technical support.
400	DEH.3041	Failed to get dedicated host. Try again later or contact customer service.	Failed to obtain the DeH.	For details, see the returned error message or contact technical support.
400	DEH.3042	Failed to list dedicated host resource types. Try again later or contact customer service.	Failed to list DeH resource types.	For details, see the returned error message or contact technical support.
400	DEH.3043	Failed to list dedicated host types. Try again later or contact customer service.	Failed to list DeH types.	For details, see the returned error message or contact technical support.
400	DEH.3044	Failed to update dedicated host. Try again later or contact customer service.	Failed to update the DeH.	For details, see the returned error message or contact technical support.
400	DEH.3045	Failed to list dedicated host servers. Try again later or contact customer service.	Failed to list DeH servers.	For details, see the returned error message or contact technical support.
400	DEH.3046	Failed to list dedicated host resource type flavors. Try again later or contact customer service.	Failed to list the flavors of DeH resource types.	For details, see the returned error message or contact technical support.
400	DEH.3047	Failed to get domain name. Please check if the domain name is correct.	Obtain domain name failed.	Check whether the domain name is correct.
500	DEH.3048	Failed to get dedicated hosts version information. Try again later or contact customer service.	Obtain version info failed.	For details, see the returned error message or contact technical support.
404	DEH.3049	The requested version is not supported. Try again later or contact customer service.	The version is not supported.	For details, see the returned error message or contact technical support.
400	DEH.3050	Request api version is incorrect. Please check if the api version in the request is correct.	Requested version information is incorrect.	Check whether the version information in the request is correct.
400	DEH.3051	Failed to list dedicated host resources. Try again later or contact customer service.	Failed to list DeH resources.	For details, see the returned error message or contact technical support.
400	DEH.3052	Authentication failed. Try again later or contact customer service.	Failed to escalate permissions.	For details, see the returned error message or contact technical support.
400	DEH.3054	Failed to terminate the dedicated host server. Try again later or contact customer service.	Failed to terminate the DeH.	For details, see the returned error message or contact technical support.
400	DEH.4001	Failed to delete the dedicated host because it has associated instances. Please delete all associated instances in the current dedicated host and try again.	Failed to delete the DeH associated with an instance.	Delete all associated instances from the DeH and try again.
400	DEH.4002	Releasing dedicated hosts in prepaid charging mode is not supported, please check the charging model.	Prepaid DeHs cannot be released.	Yearly/Monthly DeHs cannot be released. Check the billing mode.
400	DEH.4003	Failed to create the dedicated host due to no flavor matching. Try again later or contact customer service.	Failed to create a DeH because no available flavor is matched.	For details, see the returned error message or contact technical support.
400	DEH.4004	Please check whether the current region supports the current charging mode.	The billing mode is not supported.	Check whether the current region supports the current billing mode.
400	DEH.4005	An error has occurred in order submission. Try again later or contact customer service.	Failed to submit the order.	For details, see the returned error message or contact technical support.
400	DEH.4006	An error has occurred when querying dedicated hosts by tags. Try again later or contact customer service.	Failed to query DeHs by tag.	For details, see the returned error message or contact technical support.
400	DEH.4007	An error has occurred when adding or removing dedicated host tags. Try again later or contact customer service.	Failed to add or delete a DeH tag.	For details, see the returned error message or contact technical support.
400	DEH.4008	An error has occurred while querying the dedicated host metadata. Try again later or contact customer service.	Failed to query DeH metadata.	For details, see the returned error message or contact technical support.
400	DEH.4009	Tag policy compliance verification failed. Please check the tag policy or contact technical support.	Failed to pass the compliance verification of the tag policy.	Change the tag policy or contact technical support.
400	DEH.4010	Failed to list dedicated host types. Try again later or contact customer service.	Failed to list DeH types.	For details, see the returned error message or contact technical support.
403	Pdp.0001	API authentication failed. Try again later or contact customer service.	Fine-grained authentication failed.	For details, see the returned error message or contact technical support.
400	CMM.0101	Please check if the parameters in the request are correct.	Invalid parameters.	Check whether the parameters in the request are correct.