Help Center> Server Migration Service> User Guide(ME-Abu Dhabi Region)> FAQs> Migration Network> How Do I Resolve the Error "SMS.0302 Failed to resolve domain name xxx"?

Updated on 2024-03-15 GMT+08:00

View PDF

How Do I Resolve the Error "SMS.0302 Failed to resolve domain name xxx"?

Symptom

When you started your migration task, you received the error message "SMS.0302 Failed to resolve domain name %s."

Possible Causes

The source server can communicate with SMS for migration only after all dependent domain names are resolved successfully. If any domain name fails to be resolved, this error message is displayed.

The possible causes of domain name resolution failures are as follows:

The local network is abnormal.
The record set is abnormal.
The record set has been modified or cached by a local DNS server.

Solutions

For details about the cause analysis and solution, see the Domain Name Service (DNS) Documentation.

Parent topic: Migration Network

Previous topic: Can I Release or Change the Target Server EIP During the Migration?

Next topic: How Do I Resolve the Error "SMS.0303 Unable to access domain name xxx"?

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.