Updated on 2024-03-15 GMT+08:00

Disclaimer

  • Source server data collection

    After the Agent is installed and configured on the source server, it automatically reports the source server information to SMS for verification. The collected information is used only for migration feasibility check. To use SMS, you need to allow SMS to collect source server information.

  • License invalidity

    After OSs, applications, and files on source servers are migrated to target servers, the SIDs and MAC addresses of the servers will change. This means that some OS or application licenses may be invalidated. SMS is not responsible for this type of issue. You can use the license server on the cloud platform to obtain new licenses and update or obtain application licenses at your own expense.

  • Target server disk formatting

    During a migration, disks on the target server are formatted and re-partitioned based on the source disk settings. Any existing data on the target server will be lost. Before the migration, make sure you have backed up any data on the target server that you need to save and ensure that the disks can be formatted. SMS is not responsible for any data losses incurred.

  • If your target servers on the cloud platform cannot be started after the migration, the cloud platform can provide technical support to help you solve the problem, but does not promise that the all possible problems can be resolved. There are many possible reasons that a target server may be unable to start, for example:
    • The source server cannot be restarted.
    • The source server has non-standard OS configurations.
    • The source server has drivers or software that are incompatible with the cloud platform.
  • SMS modifies the system configuration of a target server to make it compatible with the cloud service platform. SMS can ensure data consistency before and after the migration but cannot ensure that your services run properly after the migration. You need to modify related service configurations.