Help Center> Object Storage Service> User Guide (ME-Abu Dhabi Region)> FAQs> Buckets and Objects> Why Am I Unable to Download an Object?

Updated on 2022-05-17 GMT+08:00

View PDF

Why Am I Unable to Download an Object?

Check whether the network connectivity between the local computer and OBS is normal. If the network is down, restore the network connectivity.
Check whether the account is in arrears or the account balance is insufficient. If this is the case, pay off the outstanding balance or top up the account.
Check whether the account has the permissions needed to download objects from the bucket. Check the IAM policies, bucket policies, object policies, bucket ACLs, and object ACLs. If the account does not have the required permissions, grant the permissions first.
Check whether the object is in the Cold storage class. If it is and the status is Unrestored, restore the object first.

Parent topic: Buckets and Objects

Previous topic: Why Am I Unable to Upload an Object?

Next topic: Why Can't I Delete a Bucket?

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.