Help Center/ Log Tank Service/ More Documents/ User Guide (ME-Abu Dhabi Region)/ FAQs/ Installing ICAgent/ What Can I Do If ICAgent Is Displayed As Offline After Being Installed?

Updated on 2023-11-29 GMT+08:00

View PDF

What Can I Do If ICAgent Is Displayed As Offline After Being Installed?

If ICAgent is offline, the possible cause is that ICAgent is abnormal because Access Key ID/Secret Access Key (AK/SK) pair is incorrect. Obtain the correct AK/SK and install them again. For details, see section "How Do I Obtain an AK/SK Pair?"

Parent topic: Installing ICAgent

Previous topic: What Can I Do If the ICAgent Upgrade Fails?

Next topic: Log Collection

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.