- What's New
- Function Overview
- Service Overview
- Billing
- Getting Started
-
User Guide
- Granting LTS Permissions to IAM Users
- Purchasing LTS Resource Packages
- Log Management
-
Log Ingestion
- Overview
-
Using ICAgent to Collect Logs
- Overview
- Installing ICAgent (Intra-Region Hosts)
- Installing ICAgent (Extra-Region Hosts)
- Managing ICAgent
- Managing Host Groups
- Ingesting BMS Text Logs to LTS
- Ingesting CCE Application Logs to LTS
- Ingesting ECS Text Logs to LTS
- Ingesting ServiceStage Containerized Application Logs to LTS
- Ingesting ServiceStage Cloud Host Logs to LTS
- Ingesting Self-Built Kubernetes Application Logs to LTS
- Setting ICAgent Structuring Parsing Rules
-
Ingesting Cloud Service Logs to LTS
- Overview
- Ingesting AOM Logs to LTS
- Ingesting APIG Logs to LTS
- Ingesting CBH Logs to LTS
- Ingesting CFW Logs to LTS
- Ingesting CTS Logs to LTS
- Ingesting DDS Logs to LTS
- Ingesting DMS for Kafka Logs to LTS
- Ingesting DRS Logs to LTS
- Ingesting GaussDB(DWS) Logs to LTS
- Ingesting ELB Logs to LTS
- Ingesting Enterprise Router Logs to LTS
- Ingesting FunctionGraph Logs to LTS
- Ingesting GaussDB Logs to LTS
- Ingesting GES Logs to LTS
- Ingesting TaurusDB Logs to LTS
- Ingesting GeminiDB Logs to LTS
- Ingesting GeminiDB Mongo Logs to LTS
- Ingesting GeminiDB Cassandra Logs to LTS
- Ingesting IoTDA Logs to LTS
- Ingesting ModelArts Logs to LTS
- Ingesting MRS Logs to LTS
- Ingesting RDS for MySQL Logs to LTS
- Ingesting RDS for PostgreSQL Logs to LTS
- Ingesting RDS for SQL Server Logs to LTS
- Ingesting ROMA Connect Logs to LTS
- Ingesting SMN Logs to LTS
- Ingesting SecMaster Logs to LTS
- Ingesting OBS Files to LTS (Beta)
- Ingesting VPC Logs to LTS
- Ingesting WAF Logs to LTS
- Using APIs to Ingest Logs to LTS
- Ingesting Logs to LTS Across IAM Accounts
- Using Kafka to Report Logs to LTS
- Using Flume to Report Logs to LTS
- Log Search and Analysis
-
Log Visualization
- Overview
- Visualizing Logs in Statistical Charts
-
Visualizing Logs in Dashboards
- Creating a Dashboard
- Adding a Dashboard Filter
-
Dashboard Templates
- APIG Dashboard Templates
- CCE Dashboard Templates
- CDN Dashboard Templates
- CFW Dashboard Templates
- CSE Dashboard Templates
- DCS Dashboard Template
- DDS Dashboard Template
- DMS Dashboard Template
- DSL Dashboard Template
- ER Dashboard Template
- METRIC Dashboard Template
- Nginx Dashboard Templates
- VPC Dashboard Template
- WAF Dashboard Templates
- Log Alarms
- Log Transfer
- Log Processing
- Configuration Center
- Querying Real-Time LTS Traces
-
Best Practices
- Overview
-
Log Ingestion
- Collecting Logs from Third-Party Cloud Vendors, Internet Data Centers, and Other Huawei Cloud Regions to LTS
- Collecting Kubernetes Logs from Third-Party Clouds, IDCs, and Other Huawei Cloud Regions to LTS
- Collecting Syslog Aggregation Server Logs to LTS
- Importing Logs of Self-built ELK to LTS
- Using Flume to Report Logs to LTS
- Collecting Zabbix Data Through ECS Log Ingestion
- Collecting Logs from Multiple Channels to LTS
- Log Search and Analysis
- Log Transfer
- Billing
- Developer Guide
-
API Reference
- Before You Start
- API Overview
- Calling APIs
- API Calling Examples
- Examples
-
APIs
- Host Group Management
- Log Group Management
- Log Stream Management
- Log Management
- Log Ingestion
- Log Transfer
- Log Collection Beyond Free Quota
- Cloud Log Structuring
- Container Log Ingestion from AOM to LTS
- Alarm Topics
- Message Template Management
- SQL Alarm Rules
- Keyword Alarm Rules
- Alarm List
- Tag Management
- Dashboard Management
- Log Charts
- Quick Search
- Multi-Account Log Aggregation
- Permissions Policies and Supported Actions
- Appendix
- SDK Reference
-
FAQs
- Overview
- Consultation
- Log Management
-
Host Management
- What Do I Do If ICAgent Installation Fails in Windows and the Message "SERVICE STOP" Is Displayed?
- What Do I Do If ICAgent Upgrade Fails on the LTS Console?
- What Do I Do If I Could Not Query New Logs on LTS?
- What Do I Do If ICAgent Restarts Repeatedly After Being Installed?
- What Do I Do If ICAgent Is Displayed as Offline on the LTS Console After Installation?
- What Do I Do If I Do Not See a Host with ICAgent Installed on the LTS Console?
- How Do I Create a VPC Endpoint on the VPCEP Console?
- How Do I Obtain an AK/SK Pair?
- How Do I Install ICAgent by Creating an Agency?
-
Log Ingestion
- What Do I Do If LTS Cannot Collect Logs After I Configure Host Log Ingestion?
- Will LTS Stop Collecting Logs After the Free Quota Is Used Up If I Disable "Continue to Collect Logs When the Free Quota Is Exceeded" in AOM?
- What Do I Do If the CPU Usage Is High When ICAgent Is Collecting Logs?
- What Kinds of Logs and Files Does LTS Collect?
- How Do I Disable the Function of Collecting CCE Standard Output Logs to AOM on the LTS Console?
- What Log Rotation Scheme Should I Use for ICAgent to Collect Logs?
- Does LTS Use the Log4j Plug-in to Report Logs?
- How Long Does It Take to Generate Logs After Configuring Log Ingestion?
- What Do I Do If LTS Cannot Collect Logs After I Configure Log Ingestion with ICAgent?
- Log Search and Analysis
-
Log Transfer
- Does LTS Delete Logs That Have Been Transferred to OBS Buckets?
- What Are the Common Causes of LTS Log Transfer Abnormalities?
- How Do I Transfer CTS Logs to an OBS Bucket?
- What Do I Do If I Cannot View Historical Data in an OBS Bucket After Transferring Data from LTS to OBS?
- What Do I Do If I Cannot Find a New Partition in a DLI Table After Logs Are Transferred to DLI?
-
More Documents
- User Guide (ME-Abu Dhabi Region)
- API Reference (ME-Abu Dhabi Region)
- User Guide(Paris Regions)
- API Reference(Paris Regions)
- User Guide (Kuala Lumpur Region)
- API Reference (Kuala Lumpur Region)
- User Guide (Ankara Region)
-
API Reference (Ankara Region)
- Before You Start
- Calling APIs
- API Calling Examples
- APIs
- Permissions and Supported Actions
- Appendix
- Change History
- Videos
- General Reference
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Log Search Issues
This topic describes how to troubleshoot common issues that occur when the search syntax is used to query logs.
Common Issues and Troubleshooting Methods
- During log query, a message is displayed indicating that the query result is inaccurate.
- Possible cause: There are too many logs in the query time range, and not all logs are displayed.
- Solution: Click the query button multiple times until you obtain all logs, or shorten the query time range and query again.
- Too many log results are matched in a query.
- Possible cause: Only phrase search #"value" can ensure the sequence of keywords. For example, if the query statement is abc def, logs that contain either abc or def and logs that contain the phrase abc def will be matched.
- Solution: Use the phrase #"abc def" to accurately match logs containing the phrase abc def. For details, see .
- Expected logs cannot be queried with specific search statements, and no error message is displayed.
- Possible cause 1: Search delimiters are not supported.
- Possible cause 2: The * or ? in a search statement will be regarded as a common character and is not used as a wildcard.
- Solution: Use the correct query statement.
Error Messages and Solutions
- An error message is displayed during log query, indicating that no field index is configured for the XXX field and the field cannot be queried.
Solution: Create an index for the XXX field in the index configuration and run the query statement again. For details, see .
- An error message is displayed during log query, indicating that the full-text index is not enabled and the content field and full-text query are not supported.
Solution: Enable the full-text index in the index configuration and run the query statement again. For details, see .
- An error message is displayed during log query, indicating that the asterisk (*) or question mark (?) cannot be used at the beginning of a word.
Solution: Modify the query statement or use a correct delimiter to avoid such queries.
- An error message is displayed during log query, indicating that long and float fields do not support fuzzy query using asterisks (*) or question marks (?).
Solution: Modify the query statement and use the operator (>=<) or IN syntax for range query.
- An error message is displayed during log query, indicating that string fields do not support range query using the operator (>=<) or IN syntax.
- Modify the query statement and use the asterisk (*) or question mark (?) to perform fuzzy query.
- Change the value of this field to a number.
- An error message is displayed during log query, indicating that the search syntax is incorrect and the query statement need to be modified.
- Possible cause: The syntax of the operator is incorrect.
Solution: Each operator has its syntax rule. Modify the search statement. For details, see Search Syntax. For example, the syntax rule for the operator = requires that the value on the right must be digits.
- Possible cause: The search statement contains syntax keywords.
Solution: If the log to search contains syntax keywords, the search statement must be enclosed in double quotation marks to convert the keywords into common characters. For details, see . For example, if and is a syntax keyword, change the query statement field:and to field:"and".
- Possible cause: The syntax of the operator is incorrect.
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