Help Center/ Host Security Service/ User Guide (ME-Abu Dhabi Region)/ FAQs/ Agent FAQs/ Is the Agent in Conflict with Any Other Security Software?
Updated on 2024-07-12 GMT+08:00

Is the Agent in Conflict with Any Other Security Software?

Yes, it may be in conflict with DenyHosts.

  • Symptom: The IP address of the login host is identified as an attack IP address but cannot be unblocked.
  • Cause: HSS and DenyHosts both block possible attack IP addresses, but HSS cannot unblock the IP addresses that were blocked by DenyHosts.
  • Handling method: Stop DenyHosts.
  • Procedure
    1. Log in as user root to ECS.
    2. Run the following command to check whether DenyHosts has been installed:

      ps -ef | grep denyhosts.py

      If information similar to the following is displayed, DenyHosts has been installed:

    3. Run the following command to stop DenyHosts:

      kill -9 'cat /var/lock/denyhosts'

    4. Run the following command to cancel the automatic start of DenyHosts upon host startup:

      chkconfig --del denyhosts;