Help Center> Cloud Eye> User Guide (ME-Abu Dhabi Region)> FAQs> Monitored Data Exceptions> Why Is OS Monitoring Data Not Displayed or Not Displayed Immediately After the Agent Is Installed and Configured on a server?
Updated on 2024-04-03 GMT+08:00

Why Is OS Monitoring Data Not Displayed or Not Displayed Immediately After the Agent Is Installed and Configured on a server?

After you install the Agent successfully, choose Server Monitoring, and enable Monitoring Status, you need to wait for 2 minutes before you can see the monitoring data on the Cloud Eye console.

If Agent Status is Running, Monitoring Status is enabled, and you cannot see the OS monitoring data after waiting for 5 minutes, check whether the ECS or BMS time and the console client time are consistent.

The Agent reports data at the ECS or BMS local time. The management console delivers requests at the browser time of the user client. If the local time of the OS is inconsistent with the browser time, no OS monitoring data will be displayed on the Cloud Eye console.