Help Center/ Application Operations Management/ User Guide (ME-Abu Dhabi Region) / FAQs/ How Can I Do If I Do Not Have the Permission to Access SMN?
Updated on 2022-06-01 GMT+08:00

How Can I Do If I Do Not Have the Permission to Access SMN?

When you log in to Application Operations Management (AOM) as an Identity and Access Management (IAM) user and create or modify a threshold rule, notification rule, or static threshold template, the message "Sorry, you do not have the permission to access Simple Message Notification (SMN)" is displayed below Topic, as shown in the following figure.

Problem Analysis

  • Cause: The IAM user does not have the permission to access Simple Message Notification (SMN).
  • Impact: Email or message notifications cannot be received.

Solution

Contact the administrator (account to which the IAM user belongs) to add the SMN access permission. To add the permission, do as follows:

Log in to IAM as the administrator, and add the SMN access permission to the IAM user.