What Should I Do If I Failed to Change the Phone Number Linked to My HUAWEI ID?
When you intend to change the phone number linked to your HUAWEI ID, a message shown in the following figure is displayed, indicating that the phone number has been linked to another account.
To change the phone number, perform the following steps:
- Use your HUAWEI ID to submit a service ticket to apply for a disassociation between the HUAWEI ID and Huawei Cloud account.
- If your account is an enterprise master account or one of the enterprise member accounts and these enterprise accounts have been registered with the same enterprise name, the master account can submit a service ticket to apply for the disassociation on behalf of the member accounts (with a list of all associated member accounts provided). Otherwise, each account needs to submit a service ticket by themselves.
- If any account security risks are detected, you may be required to provide more materials to prove that you are the account owner.
- Wait until the Huawei Cloud personnel disassociate the HUAWEI ID from the Huawei Cloud account.
- After receiving the successful disassociation notification, reset the Huawei Cloud account password (using the old mobile number). Then, use the Huawei Cloud account to log in.
- In the Huawei Cloud account center, change the mobile number. After the change is successful, log out of the Huawei Cloud account.
- Use the HUAWEI ID to log in to the HUAWEI ID account center, delete the account if you no longer need it, and log out.
- Use the Huawei Cloud account to log in again and follow the prompts to upgrade the account.
Basic Concepts FAQs
- What Is a HUAWEI ID? Can I Change My Login ID?
- What Is a Huawei Cloud Tenant?
- What Is the Huawei Cloud Tenant Name?
- What Is a Security Phone Number and Security Email?
- Why Is There a Service Email Address Displayed in the Huawei Cloud Tenant Information Area?
- Why a Message Is Displayed Indicating that My HUAWEI ID and Huawei Cloud Account Have Different Mobile Numbers?
- How Do I Modify the Email Address of My HUAWEI ID?
- How Do I Bind or Modify the Mobile Number of My HUAWEI ID?
- How Can I Modify Information about My Enterprise Account?
- In What Circumstances Will Huawei Cloud Services Be Restricted?
- In What Circumstances Will Huawei Cloud Services Be Frozen?
- How Do I Complete HUAWEI ID Information?
- What Should I Do If I Failed to Change the Phone Number Linked to My HUAWEI ID?
- What Are the Parameters and How Can I Use Them in the Account Center?
- How Do I Hand Over an Account If An Enterprise Employee Has Been Transferred or Has Resigned?
- What Materials Are Required If I Want to Change My Account Details?
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