Help Center/ My Account/ FAQs/ Basic Information (for HUAWEI ID)/ Basic Concepts/ Why Is There a Service Email Address Displayed in the Huawei Cloud Tenant Information Area?

Updated on 2024-06-24 GMT+08:00

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Why Is There a Service Email Address Displayed in the Huawei Cloud Tenant Information Area?

Reason 1: Before association, the email address of the HUAWEI ID is different from that of the associated Huawei Cloud account and has been used by another Huawei Cloud account. After the association is complete, your Huawei Cloud account and HUAWEI ID keep their own email addresses. The email address of your Huawei Cloud account becomes the "service email address" displayed in the Huawei Cloud Tenant Information area.
Reason 2: Your Huawei Cloud account and HUAWEI ID have the same email address and have been associated with each other. If you change the email address of the HUAWEI ID to an email address used by another Huawei Cloud account, the new email address goes with the HUAWEI ID, and the original email address goes with the Huawei Cloud account and becomes the "service email address" displayed in the Huawei Cloud Tenant Information area.

To change the service email address, see Changing the Service Email Address.

Parent topic: Basic Concepts

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