Help Center> My Account> FAQs> Basic Information (for HUAWEI ID)> Login> Why Was I Prompted that My Account Information Does Not Exist When Resetting the Password?
Updated on 2024-06-24 GMT+08:00

Why Was I Prompted that My Account Information Does Not Exist When Resetting the Password?

Check whether you are using a Huawei Cloud account or an IAM user account and not a HUAWEI ID. If yes, click Reset Huawei Cloud account password and reset the password.

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