Why Can't I Delete My Account?

When you delete an account, the system automatically checks it and displays the result on the page. If any of the following issues exists, the account cannot be deleted. Follow the on-screen instructions to resolve the issue.

• The account has been frozen for security.
• The account has been or is being associated with a partner account, is being disassociated from a partner account, or is applying to become a partner.
• The account belongs to a solution partner or a KooGallery partner.
• The account is an enterprise master account or member account.
• The account has been bound to an HCS site or a Cloud Alliance site.
• The account has yearly/monthly resources in use.
• The account has an outstanding balance.
• The account has overdue payments.
• The account has refund or invoicing applications pending processing.
• The account has unfulfilled contracts.
• The account has unpaid orders or orders pending review or processing.