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Why Can't I Delete My Account?
Updated on 2022-11-17 GMT+08:00
Why Can't I Delete My Account?
When you delete an account, the system checks your account status and will fail the deletion if:
- The account has been frozen for security.
- The account has been associated with a partner account, or you have applied to associate the account with a partner account, to disassociate it from a partner account, or to become a partner account.
- The account belongs to a solution partner or a KooGallery partner.
- The account is an enterprise master account or member account.
- The account has been bound to an HCS site or a Cloud Alliance site.
- The account has yearly/monthly or pay-per-use resources in use.
- The account has an outstanding balance.
- The account has overdue payments.
- The account has refund or invoicing applications pending processing.
- The account has unfulfilled contracts.
- The account has unpaid orders or orders pending review or processing.
Follow the on-screen instructions to resolve this issue.
Parent topic: Basic Information (for HUAWEI CLOUD Account)
Basic Information (for HUAWEI CLOUD Account) FAQs
- Why Can't I Subscribe to Cloud Services and Purchase Resources After Registering an Account?
- Why Do I Need to Select a Country/Region When Registering with HUAWEI CLOUD?
- Why Didn't I Receive an Email Verification Code During Account Registration?
- Why Do I Need to Provide a Mobile Number During Registration?
- Can I Use a Mobile Number Not Registered in the Registration Country or Region of My Account?
- Why Didn't I Receive an SMS Verification Code When Binding a Mobile Number to My Account?
- Why Can't I Complete My Enterprise Information with a TIN?
- Can I Use One Email Address to Register Multiple HUAWEI CLOUD Accounts?
- Why Can't I Delete My Account?
- What's the Difference Between Account Closing and Account Deletion?
- Can I Restore My Account If I Close It?
- Why is My Account Frozen?
- Why is My Account Suspended?
- Why Can't I Select Chinese Mainland When Registering with the HUAWEI CLOUD International Website?
- Can I Use My HUAWEI CLOUD International Account for the HUAWEI CLOUD Chinese Mainland Website?
- How Do I Complete HUAWEI CLOUD Account Information?
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