Help Center> Anti-DDoS Service> FAQs> AAD FAQs> Fees> Why Does My Payment Status Not Update After I Make a Payment?
Updated on 2023-03-23 GMT+08:00

Why Does My Payment Status Not Update After I Make a Payment?

If you have not received any payment information after making a payment, and the payment status on the platform is not updated, the possible causes may be as follows:

  • Check whether the recharge number is correct in the transaction record.
  • The payment SMS message sent by the carrier is delayed. Contact the carrier or Huawei customer service to query the payment status.

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