Updated on 2026-07-28 GMT+08:00

Feedback

CodeArts Agent allows you to quickly report problems and suggestions encountered during use, helping the product team continuously optimize the product. It also effectively connects developers to promote communication and cooperation.

Submitting an Issue in CodeArts Agent (Recommended)

If you are using Visual Studio Code or JetBrains tools (PyCharm, IntelliJ IDEA, WebStorm, and CLion), you can submit issues in CodeArts Agent directly.

  1. Log in to CodeArts Agent as instructed in Quick Start.
  2. Open the CodeArts Agent chat panel.

    • Visual Studio Code: Click in the Visual Studio Code sidebar to open the CodeArts Agent chat panel.
    • JetBrains (with IntelliJ IDEA as an example): Click in the IntelliJ IDEA sidebar to open the CodeArts Agent chat panel.

  3. In the chat panel, click to open the feedback dialog box.
  4. Select a feedback type.

    • Bugs: This is used to report bugs discovered in the software, including interface errors, function exceptions, and operation freezing.
    • Suggestions: This is used to collect your innovative ideas or suggestions on product functions. Describe your suggestions as detailed as possible. We will take your suggestions and consider them in the development plan later.

  5. Enter your feedback by referring to Table 1.

    Table 1 Feedback

    Parameter

    Description

    Description

    Explain the issue or idea clearly. Keep it no more than 1,000 characters. For AI-related feedback, copy and paste the relevant chat details here.

    Screenshots

    In addition to describing the issue in text, you can also upload a screenshot of the issue.

    You can upload up to 10 images at a time. The image format must be JPG, PNG, or GIF, and the total size cannot exceed 5 MB.

    Contact

    Provide your contact information to help us better locate issues.

    Auxiliary Info

    Choose whether to provide plugin information and application logs as required. The information is used only to help locate, reproduce, and resolve issues.

    • Plug-in info: names, versions, and memory usage of all enabled plugins.
    • Application logs: logs generated when CodeArts Agent is used.

  6. Click Submit. After the feedback is submitted successfully, a success message is displayed.

Submitting a Service Ticket

If you encounter any issues when using CodeArts Agent, you can also submit a service ticket to Huawei Cloud for customer service support.