ALM-12032 User ommdba or Password Is About to Expire (For MRS 2.x or Earlier)

Description

The system starts at 00:00 every day to check whether user ommdba and the password are about to expire every eight hours. This alarm is generated if the user or password is about to expire in 15 days.

The alarm is cleared when the validity period of user ommdba is changed or the password is reset and the alarm handling is complete.

Attribute

Parameters

Impact on the System

The OMS database cannot be managed and data cannot be accessed.

Possible Causes

User ommdba or the password is about to expire.

Procedure

1. Check whether user ommdba and the password in the system are valid.
   1. Log in to the faulty node.
   2. Run the following command to view the information about user ommdba and the password:

      chage -l ommdba

   3. Check whether the user has expired based on the system message.
      1. View the value of Password expires to check whether the password is about to expire.
      2. View the value of Account expires to check whether the user is about to expire.
      

      If the parameter value is never, the user and password are valid permanently; if the value is a date, check whether the user and password are about to expire within 15 days.

      • If yes, go to 1.d.
      • If no, go to 2.
   4. Run the following command to modify the validity period configuration:
      • Run the following command to set a validity period for user ommdba:

        chage -E 'specified date' ommdba

      • Run the following command to set the number of validity days for user ommdba:

        chage -M 'number of days' ommdba

   5. Check whether the alarm is cleared automatically in the next periodic check.
      • If yes, no further action is required.
      • If no, go to 2.

2. Collect fault information.
   1. On MRS Manager, choose System > Export Log.
   2. Contact the O&M engineers and send the collected logs.

Reference

None