Help Center/ Elastic Load Balance/ User Guide/ Self-service Troubleshooting/ Overview
Updated on 2026-09-07 GMT+08:00
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Overview

ELB self-service troubleshooting helps you detect and fix unhealthy backend servers in a timely manner. It also gets you familiar with billing and service features that you might be curious about. During the troubleshooting process, resource configurations will not be changed and services will work normally.

You may find the answers to the issues listed in Table 1.

Table 1 ELB self-service troubleshooting

Issue

Description

Troubleshooting an Unhealthy Backend Server
  • Checks the security group rules.
  • Checks the network ACL configurations.
  • Checks the health check ports.

ELB Billing

Describes how ELB is billed.

Differences Between Dedicated and Shared Load Balancers

Describes the advantages of each type of load balancer.
Parent Topic: Self-service Troubleshooting