Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Operator: Configuring a Common IVR/ Diagram Elements/ Branch Judgment

Branch Judgment

This diagram element is used to judge branches.

Diagram Element

Parameter Description

  • Node Name: name of a node.
  • Description: details of a node.
  • Condition and Condition Expression: branches of the exit of the current diagram element.

Condition Branch Description

Table 1 Condition branch description

Condition Branch

Description

Usage

SYSERROR_INNER

ODFS internal error

Triggered when an unknown error occurs in the ODFS. If no option is selected, the flow goes to the exception handling flow.

Using the Diagram Element

The Condition Judgment diagram element is used when branch flows need to be executed based on different conditions. It makes the flow logic clearer.

Click the diagram element or drag it to the canvas, and click under Condition Branch to add a condition expression.

Typical Application Scenario

For details about how to use the Branch Judgment diagram element, see Typical Application Scenario. The typical application scenario of the Key Recognition diagram element involves the Branch Judgment diagram element.

Parent topic: Diagram Elements