Help Center/ ModelArts/ Troubleshooting/ Inference Deployment/ Model Management/ Suspended Account or Insufficient Permission to Import Models
Updated on 2024-12-30 GMT+08:00

Suspended Account or Insufficient Permission to Import Models

Symptom

When a model is imported, the system displays a message, indicating that the account has been suspended.

Possible Causes

Possible causes are as follows:

  1. The account is frozen due to arrears.
  2. The account does not have the permission to access the target workspace.
  3. The operation is performed by an IAM user, who has not been granted with model permissions from the tenant account.

Solution

  1. If the account is frozen due to arrears, top up the account and wait until the account is unfrozen.
  2. If the issue is due to insufficient permissions, grant the permission for importing models to the account. For details, see Creating a Custom Policy.