Help Center/ Server Migration Service/ FAQs/ Known Errors and Solutions/ SMS.6517 rsync Not Installed on the Source Server
Updated on 2024-08-31 GMT+08:00
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SMS.6517 rsync Not Installed on the Source Server

Symptom

When you started the Agent installed on a Linux source server, the "rsync not installed on the source server" message was reported, as shown in Figure 1. You need to install rsync and restart the Agent.

Figure 1 Error message

Possible Causes

Linux migration depends on rsync. If rsync is not installed on the source server, the Agent cannot be started.

Solutions

The operations for different OSs are as follows:

CentOS and Red Hat
  1. Use PuTTY or another SSH client to log in to the source server as user root.
  2. Check whether rsync exists in the yum repository.
    yum search rsync
    • If rsync exists, go to step 3.
    • If rsync does not exist and the source server runs CentOS 8, update the yum repository.

      mv /etc/yum.repos.d /etc/yum.repos.d.huawei.bak

      mkdir /etc/yum.repos.d

      vi /etc/yum.repos.d/CentOS-Base.repo (Enter the following information, and save the changes and exit.) 
      [BaseOS]
name=CentOS-$releasever - Base
baseurl=https://repo.huaweicloud.com/centos-vault/$contentdir/$releasever/BaseOS/$basearch/os/
gpgcheck=1
enabled=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-centosofficial

      yum clean all

      yum makecache

  3. Install rsync.

    yum install rsync

  4. Enter y and press Enter.

  5. Display rsync details.

    rsync --version

    If the following information is displayed, rsync has been installed:

  6. Start the Agent.

    ./startup.sh

  7. Read the displayed information carefully, enter y, and press Enter.
    Figure 2 Confirmation
  8. Enter the AK/SK pair of the Huawei Cloud account that you migrate to.

    When the following information is displayed, the Agent has been started up and will automatically start reporting source server information to SMS.

SUSE
  1. Use PuTTY or another SSH client to log in to the source server as user root.
  2. Install rsync.

    zypper install rsync

  3. Enter y and press Enter.

  4. Display rsync details.

    rsync --version

    If the following information is displayed, rsync has been installed:

  5. Start the Agent.

    ./startup.sh

  6. Read the displayed information carefully, enter y, and press Enter.
    Figure 3 Confirmation
  7. Enter the AK/SK pair of the Huawei Cloud account that you migrate to.

    When the following information is displayed, the Agent has been started up and will automatically start reporting source server information to SMS.

Ubuntu
  1. Use PuTTY or another SSH client to log in to the source server as user root.
  2. Install rsync.

    apt-get install rsync

  3. Display rsync details.

    rsync --version

    If the following information is displayed, rsync has been installed:

  4. Start the Agent.

    ./startup.sh

  5. Read the displayed information carefully, enter y, and press Enter.

  6. Enter the AK/SK pair of the Huawei Cloud account that you migrate to.

    When the following information is displayed, the Agent has been started up and will automatically start reporting source server information to SMS.