Help Center/ SecMaster/ FAQs/ Data Collection/ Why Is the Health Status of a Collection Node Disconnected?
Updated on 2026-05-19 GMT+08:00
Why Is the Health Status of a Collection Node Disconnected?
Symptoms
The health status of a node is Disconnected.
Figure 1 Node disconnection
Possible Causes
The Agent process is abnormal. If no heartbeat is detected within 15 minutes, the node is marked as Disconnected.
Solution
Upgrade the component controller. For details, see Upgrading the Component Controller.
Parent topic: Data Collection
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