Personal Center

Personal Information Settings

1. Log in to the console, click your account in the upper right corner, and click Personal Center.
2. In the Personal Information area, click the profile picture and upload an image (no more than 10 MB).
3. Change the username.
   1. Click on the right of the username.
   2. In the Change Username dialog box, enter your password or a verification code for identity verification, and click Next.
      Figure 1 Identity verification
      
   3. After successful verification, enter a new username and click OK. Then, use the new username to log in again.
      Figure 2 Changing the username

      

4. Link a phone number or email address to your account, in order to receive various notifications (such as subscription and service ticket notifications) and verification codes (for example, for password retrieval).
   The following describes how to link an email address. The process of linking a phone number is similar.

   1. Click on the right of Email Address.
   2. In the Link Email Address dialog box, enter your password or a verification code for identity verification, and click Next.
      Figure 3 Identity verification
      
   3. After successful verification, enter an email address and click OK.
      Figure 4 Linking an email address
      
   To unlink the email address, do as follows:

   1. Click on the right of the linked email address.
   2. In the Confirm dialog box, click OK.
      Figure 5 Confirm dialog box
      
   3. In the Unlink Email Address dialog box, enter your password or a verification code for identity verification, and click OK.
      Figure 6 Unlinking the email address
      
   

   To change the linked phone number or email address, click . The operations are similar to those in the linking process.

5. Change your password.
   1. Click on the right of the password.
   2. In the Change Password dialog box, enter your password or a verification code for identity verification, and click Next.
      Figure 7 Identity verification
      
   3. After successful verification, configure a new password, and click OK.
      Figure 8 Changing the password
      
      

      If an email address has been linked, an email will be sent to this email address to notify the tenant of the password change success and the next password change time after the password is changed.

6. Enable dual-factor authentication. After this function is enabled, you need to enter both your password and an SMS verification code for identity authentication, further securing your account.
   

   Dual-factor authentication can be enabled only when you have set a password and linked a phone number to your account.

   1. Click on the right of Dual-Factor Auth.
   2. Set Authentication Mode to Password or SMS, enter your password or a verification code for identity verification, and click Next.
      Figure 9 Identity verification
      
   3. After successful verification, toggle on Dual-Factor Auth and click OK.
      Figure 10 Configuring dual-factor authentication
      
   

   Dual-factor authentication can be enabled only when you have set a password and linked a phone number to your account.

7. Click Export to export personal information.
   

   The exported Excel file contains personal data, such as the username, phone number, and email address. Therefore, keep the file safe.

Tenant Information Settings

1. Log in to the console, click your account in the upper right corner, and click Personal Center.
2. In the Tenant Information area, click the enterprise logo and upload an image (no more than 10 MB).
3. Modify basic tenant information. Click on the right of a parameter such as the tenant name, industry, address, or phone number, and modify it as prompted.
4. Delete your tenant account.
   

   • When your account is deleted, your data and services stored on the console will also be deleted and cannot be restored. Exercise caution when performing this operation.
   • Before deleting your account, ensure that the account does not have unfulfilled contracts, unsettled fees, unpaid taxes, or other obligations to be fulfilled according to applicable laws and regulations.
   1. Click Delete Tenant Account in the upper right corner, read the message, and click Delete Tenant Account.
   2. Read through the account deletion precautions, select I have read and agree to the Terms and Conditions on Deletion of Huawei Qiankun CloudService Accounts, and click Next.
   3. Enter your password or an SMS verification code sent to you linked phone number for identity verification, and click OK.
      Figure 11 Identity verification
      
   4. Click Delete Tenant after successful account check.
      • Account check: The system checks whether the current account has an agency relationship with an MSP. If so, delete the agency relationship before deleting the account.
      • Order and resource check: The system checks whether the current account has orders or services in use. If so, unsubscribe from the services before deleting the account.
   5. Wait for a while. The current account is automatically logged out.

Viewing Website Agreements

1. Log in to the console, click your account in the upper right corner, and click Personal Center.
2. In the Website Agreements area, click Privacy Statement to view details.
3. Click Huawei Qiankun CloudService Customer Agreement to view details.
4. Click Historical Signing to view historical signing records, including the agreement version, signing scenario, and time.

If a website agreement is updated, you need to sign it upon login.

Profile Completeness

Click your account in the upper right corner of the console, and click Personal Center to view the profile completeness of your account. You can link a phone number or email address to your account as prompted.

Figure 12 Profile completeness