Help Center/ Cloud Connect/ Billing/ Subscription Renewal/ Auto-renewing a Global Connection Bandwidth
Updated on 2024-05-06 GMT+08:00
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Auto-renewing a Global Connection Bandwidth

Auto-renewal can prevent resources from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when the bandwidth package expires and the billing cycle.
  • The auto-renewal period of a bandwidth package varies depending on how you enable auto-renewal.
  • You can enable auto-renewal anytime before a bandwidth package expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
  • After auto-renewal is enabled, you can still renew the bandwidth package manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
  • By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Prerequisites

The bandwidth package has not expired.

Enabling Auto-Renewal During Purchase

You can enable auto-renewal on the bandwidth package purchase page. For details, see Buying a Bandwidth Package.

Figure 1 Enabling auto-renewal

The auto-renewal period of a bandwidth package depends on the subscription term.

  • Monthly subscriptions renew each month.
  • Yearly subscriptions renew each year.

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the management console.
  2. Hover over Billing & Costs in the upper part of the console and choose Renewal from the drop-down list.

    The Renewals page is displayed.

  3. Set the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.
    • You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages.
    Figure 2 Renewals

  4. Enable auto-renewal for yearly/monthly resources.

    • Enabling auto-renewal for a single resource: Select the bandwidth package for which you want to enable auto-renewal and choose More > Enable Auto-Renew in the Operation column.
      Figure 3 Enabling auto-renewal for a single resource
    • Enabling auto-renewal for multiple resources at a time: Select the bandwidth packages for which you want to enable auto-renewal and click Enable Auto-Renew above the list.
      Figure 4 Enabling auto-renewal for multiple resources

  5. Select a renewal period, specify the auto-renewal times, and click OK.

    If auto-renewal is enabled on the Renewals page, the auto-renewal period is subject to the selected renewal period and number of auto-renewals. For example, if you select three months renewal period and do not select Preset Auto-renewals, your subscription is automatically renewed for three months before each expiration.
    Figure 5 Enabling auto-renew

Parent topic: Subscription Renewal