Help Center/ Object Storage Service/ FAQs/ Billing/ Why Are OBS Resources Still Unavailable Even Though My Account Has a Valid Payment Method and There Are No Outstanding Bills?
Updated on 2024-10-15 GMT+08:00

Why Are OBS Resources Still Unavailable Even Though My Account Has a Valid Payment Method and There Are No Outstanding Bills?

On the Overview page of Billing Center, check whether your account has an outstanding amount.

  • If your account has an outstanding amount, your payment failed or was not enough. To prevent related resources from being stopped or released, you need to pay immediately. For details, see Top-Up and Repayment.
  • If your account has no outstanding amount but your resources are still unavailable, submit a service ticket.